Before you travel

Questions, answered plainly

Everything travellers ask us before joining the group. If your question is not here, message us and we will answer it honestly.

Why do we fly into Jordan but home from Tel Aviv?+

We arrive through Queen Alia International Airport in Amman and enter via the King Hussein / Allenby Bridge, which offers a calmer route: the group travels together on a private bus to the crossing. Furthermore, if a traveler experiences difficulty at the border, they can independently manage their own time and explore Jordan's blessed sites rather than facing a wasted journey. Flying home from Ben Gurion Airport is a highly efficient choice for departure: it spares travelers an additional border crossing and an entire day of bus travel, is generally more cost-effective, and lets you maximize your remaining time for worship and reflection instead of navigating transit. To ensure complete transparency, please note that entry into Jordan via the border crossing carries an inherent degree of uncertainty, as entry is subject to border control discretion. While we fully anticipate a smooth entry, we believe in being upfront about these possibilities before you travel, which is also a key reason our return itinerary is structured via Tel Aviv.

How do I get from the airport to the hotel, and back again?+

A private group bus runs from Queen Alia International Airport (AMM) to the hotel in Amman on arrival day, and from the hotel in the Old City to Ben Gurion Airport (TLV) on departure day. We announce both times to the whole group in advance, timed around the bulk of the group's flights. Travellers join us from all over, so not every flight can fit the bus — if yours falls outside that window we arrange a private taxi for you at additional cost. Either way you will be taken care of, and our representative meets the group bus arrival at the airport.

Is it safe?+

This is the question every family asks, and it deserves a straight answer. We keep the group in the areas we know: Amman, the Old City of Al-Quds and the established ziyarah sites, always with local licensed guides and private door-to-door transport — never public buses, never wandering off after dark. Mufti Sulaiman made this journey last year with his family, so nothing here is theoretical. We monitor the situation continuously with our partners on the ground, keep the group briefed daily, and reserve the right to reshape any day's programme if conditions call for it. Thousands of Muslims from the West perform this ziyarah every year and return home safely, alhamdulillah.

What exactly is a land package?+

The price covers everything on the ground: hotels with breakfast and dinner included daily, all transfers, guided tours, the Jordan visa and the Jordan border exit fee. International flights are not included. We keep it land-only because it is simpler and more cost effective for you — you can hunt for the flight deal that suits your city and budget.

How should I book my flights?+

You book them yourself, as one multi-city ticket: home city → Amman (AMM) on leg 1, Tel Aviv (TLV) → home city on leg 2 — not a return to the same airport. Land in Amman on the group's first day, and book your flight out of Tel Aviv from midday onwards on the final day, since Ben Gurion asks you to arrive around four hours before departure. Make sure your passport has at least six months validity. Contact us before you book if you are unsure about your times.

Who is leading the group?+

Mufti Sulaiman leads the group throughout, with daily reminders, halaqahs at the blessed sites and guidance on the fiqh and adab of ziyarah. Local licensed guides accompany us in both Jordan and the Old City.

How long is the trip?+

Eight days: 2 nights in Amman with breakfast and dinner included daily, then 5 nights in the Old City with breakfast and dinner included daily, with one fully assisted border crossing on the way in and a private transfer to Ben Gurion Airport on the way home.

What about the visa?+

The Jordan visa is included in the package. Note that an additional fee applies if you spend fewer than 48 hours in Jordan. The Jordan border exit fee is also included.

Is the trip suitable for families and sisters?+

Yes. We travel as one group with a family-friendly pace, private transport door to door, and hotels chosen for their closeness to the blessed compound. Let us know about elderly travellers or mobility needs when you register.

What should I pack and expect at the crossing?+

Travel light, carry modest clothing, comfortable walking shoes and your passport with at least six months validity. The crossing can take several hours; our representative assists the group on the Jordanian side. Keep answers simple and calm, and follow the guidance briefed to the group beforehand. On departure day, allow at least four hours at Ben Gurion Airport — we build that into the schedule.

How do I secure my place?+

Places are limited and confirmed on a first-come basis. Choose your room, then create your traveller account — that is where you store your passport details, tell us who you are travelling with, and receive pre-departure information from us. No payment is taken on this site: once you have signed up, our team follows up with you directly with the payment instructions and confirms your place.

What is your refund and cancellation policy?+

We are unable to issue refunds for unforeseen circumstances, local disruptions, or changes in Jerusalem that fall beyond our operational control. We also bear no liability for missed, delayed, or canceled flights under any circumstances. Because our operational expenses, vendor deposits, and hotel accommodations are committed in advance, we cannot offer refunds, credits, or alternative compensation if a traveler is unable to attend due to flight issues or transportation delays. We strongly recommend purchasing comprehensive travel insurance before booking.

Still deciding?

We will happily talk you through the routing, the crossing and the transfer times before you book anything.

Message the organiser on WhatsApp